University customisation
UK and Irish universities and colleges can customise student-facing and other apps to enhance their digital student support. Customisation allows you to make information about local services and support more easily accessible.
Provide reassuring and practical digital support:
- Dispel misinformation
- Help students navigate services
- Provide offline access to information
Use apps to educate students about their health who don't engage with your traditional sources of information and support (email, website, leaflets, notice boards).
The investiment in a local customised home and signposting page is £400 per month (+VAT) — more details below.
Customise apps to address key challenges.
Make it easy for students to find reliable information — especially if you operate over several campuses. Improve student wellbeing and the student experience. Help students achieve their potential and improve retention, so they can graduate successfully. Be seen to take extra steps to reduce serious adverse student outcomes, such as mental health crises, self-harm, and suicides.
Offer local information in one easily accessible place.
Provide local service information for students with health or wellbeing issues. Make it easier for them to find and access help and support. Reduce avoidable pressure on your support services.
Stand out as a caring university or college.
Customise apps to showcase your support services to current and prospective students — and their parents and carers. Increase your students' sense of belonging by displaying your brand visuals. Also, give your staff a new consistent, reliable, and up-to-date signposting tool to support students.
Creating your customised pages is easy.
HOME PAGE | We help you create your own home page. Include an image of your choice (such as your logo or crest) and customise your header, subtitle, and action button linking to your customised signposting page.
SIGNPOSTING PAGE | Add text, images (photos, logos), videos, hyperlinks to your and other websites, phone numbers with autodial, and animated images or virtual 'flipbooks' (GIFs). Change or update your page content anytime, at no extra cost.
Included at no extra cost: support with your information campaign.
ANALYTICS | Know how people from your communities access the app. Gain valuable insights for your marketing and comms teams. Evaluate the impact of your awareness campaigns through anonymous tracking with UTM codes.
MARKETING | Get help from us promoting the app. Benefit from bespoke app marketing plans to reach your audience(s). Get free graphic assets and content for your website, social media, and comms team.
NETWORK | We help raise your profile through our networks. Get free access to useful shared info, tools and resources. Join our client networks for conversation, tips and ideas.
Invest in your students and staff.
PRICING | Invest in an organisational customised home and content page — including the campaign support package — for £400 per month (plus VAT). Pay annually, quarterly, or monthly. If you have 4,000 students or more, that's only £1.20 a year (or less) per student per year.
SAVER OPTIONS | Make 'multi-buy' savings when you subscribe to more than one page.
SUBSCRIPTION PERIOD | No separate set-up fee. Cancel anytime. Minimum initial subscription period is 3 months.
90-day money-back guarantee.
If you're not satisfied with your page or its uptake within your communities, we offer you a risk-free 90-day 100% money-back guarantee.
Get free help with your business case and raise funds.
We know your student support budgets may be tight. If you don't have the funds for subscribing to a customised page, here are ideas for making it work:
BUSINESS CASE | We can help you write a business case to share with budget holders.
PARTNERSHIPS | Team up with other providers in your area to share the costs (like local authorities, NHS providers, and charities).
SPONSORSHIP | Get a commercial partner, private donor or an Alumni Fund (if available) to sponsor your page. You can credit them and display their logo on your page.
ALTERNATIVE BUDGETS | Look out for alternative 'pots of money' that you could access, such as marketing budgets within your organisation, alumni funds and private donors, and local public health initiatives.
ADVERTISING | Consider selling ethical advertising space on your page. This could make your page cost-neutral or even generate income.
GROUP OFFERS | Apply together with two or more other universities or colleges to qualify for a group discount.
How students select your page.
When opening the app for the first time, a 'picker' screen appears. Your students and staff can then choose your institution or local area from the list. The home screen changes to the local setting, showing your branded customised homepage.
Easily set up your page.
Subscribe and set up your customised page in 3 simple steps:
1 INITIAL CHAT | We discuss your page design and other requirements (~15-30 mins video call or email conversation).
2 CO-DESIGN | We create your page together in a share-able online document. Add or email images, text, and links — we'll do the rest. All that's left for you and your team is to review and sign off your page.
3 LAUNCH | We launch your page within a week or two (exact timescale depends on demand).
Which apps are available for customisation?
You can add customised pages to any of our free student-facing apps:
- Student Health App (UK) — provides physical and mental health information for students in the UK
- International Student App (UK) — transition tips and wellbeing advice for international and European Students studying in the UK
- Student Health Matters App (Ireland) — health advice for students in Ireland
Other apps available for university customisation are:
- distrACT — supporting students and other people who self-harm and may feel suicidal
- Eating Disorder Support App — information and support for people with eating difficulties
- Young Carers Support App — information and support for young carers
Express your interest or arrange a demo.
The number of customised pages on each app is limited. We only release new pages when we have the capacity. If we're oversubscribed, you can ask to be added to our waiting list.
Get in touch to find out more, register your interest, or apply for a local customised page.
Page last reviewed: 30 May 2024