Local area customisation
Health and care providers can customise apps to enhance support for under-served groups. Through app customisation, you can make information about local services and support more easily available.
Provide additional digital support and:
- Dispel misinformation
- Help people navigate services
- Provide offline access to information
Use apps to educate people about their health who don't engage with your traditional sources or information and support (email, website, leaflets, notice boards).
The investment in a local customised home and signposting page is £400 per month (+VAT) — more details below.
Local customisation is for health and care providers.
- Integrated Care Systems
- Primary Care Networks
- Local authorities
- Public health bodies
- Local education providers
- Other organisations commissioned to provide local or regional care
Customise apps to address your challenges.
Improve your communities' wellbeing and service experience. Be seen to reduce serious adverse outcomes, such as mental health crises, self-harm, and suicides. Take the pressure off your support services. Make it easy for people to find information — especially where local service information is dispersed or hidden.
Offer local information in one easily accessible place.
Reduce avoidable service pressures by enabling people to choose wisely. Showcase local support and raise your profile — and stand out as a supportive provider.
Improve digital access to local information.
SIGNPOST LOCAL SERVICES | Make it easier for people to find support. Enable seldom-heard, under-served groups get the right help in a crisis or while waiting for care.
BE MORE DIGITALLY INCLUSIVE | Better serve people with reduced online access to information, e.g. out of data, poor signal in remote areas, no access to a computer.
We create your customised pages together.
HOME PAGE | We help you create your own home page. Include an image of your choice — such as a team photo or organisational logo, or both — and customise your header, subtitle, and action button linking to you signposting page. Provide your communities with crucial local support information and give them a feeling of belonging.
SIGNPOSTING PAGE | Add text, images (photos, logos), videos, hyperlinks to your and other websites, phone numbers with autodial, and animated images or virtual 'flipbooks' (GIFs). Change or update your page content anytime at no extra cost.
Get a complete information campaign package.
ANALYTICS | Know how people from your communities access the app. Gain valuable insights for your marketing and comms teams. Evaluate the impact of your marketing campaigns through anonymous tracking with UTM codes.
MARKETING | We can help you promote the app and your local page. Benefit from bespoke app marketing plans to reach your audience(s). Obtain free graphic assets and content for your comms teams.
NETWORK | We help raise your profile through our networks. Get free access to useful shared resources. Join our client networks for conversation, tips and ideas.
Pricing: invest in your communities.
PRICING | The standard cost for subscribing to a single local customised page is £400 per month (plus VAT). Pay annually, quarterly, or monthly.
SAVER OPTIONS | Make 'multi-buy' savings when you subscribe to more than one page.
SUBSCRIPTION PERIOD | No separate set-up fee. Cancel anytime. Minimum intial subscription duration is 3 months.
90-day money-back guarantee
If you're not satisfied with your page or its uptake within your communities, we offer you a risk-free 90-day 100% money-back guarantee.
Get help with your business case and funding.
We know support budgets can be tight. If you don't have the funds, here are ideas for making it work:
BUSINESS CASE | We can help you write a business case for subscribing to a customised page to share with colleagues.
PARTNERSHIPS | Consider teaming up with other local providers to share costs (e.g. local authorities, NHS and charities).
SPONSORSHIP | Get sponsorship and credit the sponsor on your page in line with NHS sponsorship guidance.
ALTERNATIVE BUDGETS | Look out for alternative 'pots of money' you could access, such as marketing budgets and local public health initiatives.
ADVERTISING | Consider selling ethical advertising space on your page.
GROUP OFFERS | Apply together with two or more other areas to qualify for a group discount.
Choose from a range of apps to support priority groups.
- CONfidence App - supporting people with bladder and bowel leakage)
- distrACT - supporting people who self-harm or may feel suicidal
- Eating Disorder Support App - for people with eating disorders and those supporting them
- International Student App (UK) - practical and wellbeing advice for international students studying in the UK
- Student Health App - physical and mental health information for UK students
- Young Carers Support App - supporting young carers
Design your page
We help you prepare your own page. Choose text, images and embedded video (e.g. YouTube) to encourage engagement. List useful links and provide hyperlinked phone numbers (useful in a crisis).
Below is an example of a customised page for the Leeds area on the Young Carers Support App:
Easily set up your page.
Subscribe to and set up your customised page in 3 simple steps:
1 INITIAL CHAT | We discuss your page design and other requirements (~15-30 mins video call)
2 CO-DESIGN | We create your page together in a share-able online document. Add or email images, text, and links — we'll do the rest. All that's left for you and your team is to review and sign off your page.
3 LAUNCH | We launch your page within a week or two (exact timescale depends on demand).
Express your interest or arrange a demo.
The number of customised pages on each app is limited. We only release new pages when we have the capacity. If we're oversubscribed, you can ask to be added to our waiting list.
Get in touch to find out more, register your interest, or apply for a local customised page.
Page last updated: 30 May 2024