Self-help Apps: FAQ
Our new generation of free-to-use apps helps you provide quality-assured information, promote self-care and signpost services to support underserved groups of people in your communities.
Who are the apps for?
The currently available apps are for the following high-priority groups of people:
- UK Students - Student Health App
- International Students in the UK - International Student App (UK)
- Young Carers - Young Carers Support App
- People with eating disorders - Eating Disorder Support App
- People who self-harm and may feel suicidal - distrACT
- Young people in Norfolk - Just 1 Norfolk Health Passport
- Students in Ireland - Student Health Matters
- People in the UK needing support during the pandemic - Coronavirus Support App (UK)
What organisations use these apps?
The apps are for educational, health and care organisations in the UK wanting to better support underserved, high-priority groups of people, such as:
- Universities and colleges
- NHS organisations and providers
- Local authorities
- Health charities
- Private health and care providers
What can the apps do?
Available apps help organisations better fulfil their duty of care and:
- provide trusted health information - in one place, available offline
- enable people to self-care - and spot the warning signs
- help people find support - crucial in a crisis or when unsure where to go for help
What are my options for using them?
You can use apps that we create for you in three different ways:
- Free version: Simply make people aware of relevant apps and invite them to download - entirely free of charge
- Local customisation: You can subscribe to optional (paid-for) customised home pages to offer info about local support.
- Own-brand app: As a larger provider, you can build your own-brand app with us
How safe are they?
We know that choosing and implementing new digital tools can feel a little scary, and you might find it hard to choose between them.
The apps we've created for you are low-risk. They're not interactive and simply provide targeted, quality-assured information (think NHS website or e-book in more user-friendly app form):
- entirely free for you and your users (full versions)
- no sign-up or set-up
- no collection of personally identifiable data
- no third party advertising
- no in-app purchases
- no push-notifications
For extra peace of mind, we're certified by the Patient Information Forum 'PIF Tick', the UK's only quality mark for trusted health information. Check out our editorial policy.
How much does it cost?
All our apps are 100% free to download - no hidden charges.
We do charge for subscriptions for local pages and for creating own-brand apps.
How can I find out more?
To find out more or arrange a call, please get in touch.