Customise apps
Subscribe to optional branded home pages and local service directories to customise apps and help people in your area find the right support at the right time.
Customisation is for:
- NHS organisations, including Integrated Care Systems and Primary Care Partnerships
- Universities and colleges
- Local authorities
- Regional public health organisations
- Collaborative care providers and partnerships
- Third sector providers
Connect people with available services and local resources. Give them a better experience of care and reduce avoidable service pressures.
This page gives a brief introduction to app customisation. Find more detail on our pages for local area providers and universities.
CUSTOMISE APPS FOR YOUR LOCAL AREA
CUSTOMISE APPS FOR YOUR UNIVERSITY
Offer local information in one instantly accessible place.
Customisation allows you to provide local service information for under-served groups needing general health advice, or who are in crisis or waiting for care — in one central location. Enable people to choose wisely — for their benefit and to reduce avoidable service pressures. Reach out to a wider audience, showcase what you do to support people, and stand out as a supportive provider.
Customise apps to address key problems.
Reduce significant events and complaints arising from a lack of easy access to information. Engage with communities that feel left out and unsupported. Help people navigate and choose services when local information is scattered and hard to find.
We'll create your pages together.
GET YOUR OWN HOME PAGE | We work with you to create your own branded home page. You can include an image of your choice (such as a photo or your logo) and customise the text.
PROVIDE LOCAL INFORMATION | Delight your audiences by creating an engaging information and signposting page. With our help, easily add text, images (photos, logos), videos, hyperlinks to your and other websites, phone numbers with autodial, and animated images or virtual 'flipbooks' (GIFs). You'll be able to change or update your page content anytime — at no extra cost.
Get a complete information campaign package.
ANALYTICS | Know how people from your communities access the app. Gain valuable insights for your marketing and comms teams. Evaluate the impact of awareness campaigns through anonymous tracking with UTM codes.
MARKETING | We can help you promote your pages and supply you with bespoke app marketing plans to reach your audience(s) — saving you time and effort. Also get free graphic assets and content for your website, posters, social media, and other outlets.
NETWORK ACCESS | We can help you raise your profile through our networks that include national leaders as well as professionals working on the ground. Get free access to useful shared resources. You're also invited to join our client networks for conversation, tips and ideas.
Invest in your communities.
PRICING | Invest in an organisational customised home and content page — including the campaign support package — for £400 per month (plus VAT). If customisation prevented even a single A&E attendance with more complex investigation and treatment, it would save the NHS a minimum of £418 (The Kings Fund).
SAVER OPTIONS | Your organisation may qualify for 'multi-buy' savings when you subscribe to more than one page. Consider reducing payments further through commercial sponsorship or by offering ethical advertisement space on your page.
SUBSCRIPTION PERIOD | The minimum initial subscription period is 3 months. There is no separate set-up fee. Cancel and rejoin anytime. Pay annually, quarterly, or monthly.
Your risk-free 90-day money-back guarantee.
If you're not satisfied with your page or its uptake, we offer you a 90-day 100% money-back guarantee.
How do users access our local pages?
It's simple. When opening the app for the first time, a 'picker' screen appears. App users from your communities choose your institution or local area from the list. The home screen then changes to the local setting, showing your branded customised homepage.
All other users select 'not listed' and use the generic version of the app. Here's an example from the Student Health App (click to enlarge):
Subscribe to customised pages on selected apps.
Set up your page.
Subscribe to and set up your customised page in 3 simple steps:
1 INITIAL CHAT | We discuss your page design and other requirements (~15-30 mins video call)
2 CO-DESIGN | We create your page together in a share-able online document. Add or email images, text, and links — we'll do the rest. All that's left for you and your team is to review and sign off your page.
3 LAUNCH | We launch your page within a week or two (exact timescale depends on demand).
Express an interest.
The number of customised pages on each app is limited. When we're oversubscribed, you can ask to be added to our waiting lists.
Get in touch to find out more, register your interest and apply for a local customised page.
Page last reviewed: 30 May 2024